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Download Connect-IT '14 Conference Brochure


Co-located with CONNECT IT

RE-DISCOVER The Joy and Benefit of Networking with Like-Minded Peers
The value of attending the educational conference can't be disputed. But, the value of spending time with peers who do what you do for living in a business social setting is priceless. We understand that and that's why we've built-in plenty of networking opportunities throughout the three-day conference. From Breakfast and Luncheon Keynotes to our Opening Night Networking Reception and New York City excursions, we offer a wide-variety of networking opportunities for you to take advantage of! Best of all, it's all included with your conference registration.

Opening Day Keynote Luncheon
Presented by Pete Basiliere, Research Vice President, Gartner

The Digital Business Revolution and Customer Communications Management
Wednesday, May 14th • 1:00pm – 2:30pm

There is a sea of change happening in technology and in business. That change is already starting to revolutionize the global economy. The world in 2020 will be a far different world than the one today. Already your customers demand dynamic, context-enriched communications on their terms.

In our Keynote presentation, Gartner Research Vice President Pete Basiliere will be talking about the rise of digital business: what it is and why it is important to the document industry. He will also offer advice on how you can take the lead in leveraging the digital business concept within your business.

Mr. Basiliere is Research Vice President in the Imaging and Print Services organization of Gartner, providing insights on digital printing technologies, Customer Communication Management, strategic document outsourcing and 3D printing.
Analyst Day Keynote: The State of the Document Processing Services Industry in the "Age of the Customer"
Featuring Craig Le Clair, VP, Principal Analyst, Forrester Research
Thursday, May 15th • 8:00am – 9:00am

The presentation will provide the annual update of where the DPS industry is today and address the "digital disruption" affecting its development. Mobility, enterprise social platforms, big data, and analytics continue to transform the industry as paper and traditional content becomes more balanced with new forms of rapidly growing content types. The presentation will review recent research on customer communications management, support of more complete business processes with emerging "Smart Process Apps", and how the need for Business Agility has become critical.

Connect-IT Conference Opening Day Keynote
Featuring Giovanni Piazza, Global Head, Information and Knowledge Management, Johnson & Johnson

The 6 Magic Words of a Winning Digital Experience
Tuesday, May 13th • 10:00am – 10:50am

This keynote address will walk the audience through the six elements that characterize a winning digital experience: Identity, Awareness, Trust, Access, Design, Value, including insights on what must happen behind the scenes to create a success story. The various elements of a best practice digital experience will be discussed and analyzed, along with the organizational processes that must be put in place and the architectural elements that must be taken into account when building a company digital presence. Digital myths will be explored and debunked, and strategies will be illustrated to achieve the highest meaningful business benefits.

Opening Day Conference Networking Reception
Tuesday, May 13th • 4:00pm – 5:00pm

Great way to cap off and unwind after a great day of learning! Located on the Regency Patio, this causal event begins right after the last session of the day. Enjoy a glass of wine and an assortment of hot and cold hors d'oeuvres.

NOTE: This networking reception is exclusive to conference attendees only.

Back by Popular Demand!
Dine & Network at the World-Famous Carmine's Restaurant

Tuesday, May 13th • 6:00pm – 10:00pm

NOTE: There is a separate fee to attend this event of $150. Includes transportation to and from the train station, round-trip train ticket and dinner. If you would like to attend, please check-off "Carmine's Trip" on the registration page.

Following a great day of educational sessions, participating attendees will be shuttled to the local train station and board a train bound for Grand Central Station. From there, you'll take a short walk through Times Square and the Theatre District to the world-famous Carmine's restaurant. Carmine's serves every meal in the style of an Italian-American wedding feast, featuring extra large portions of home-style antipasto, pastas, seafood and meat entrees served on extra large platters designed for sharing. Carmine's is the perfect place to unwind and casually network with friends and colleagues over great food and wine.

Breakfast Keynote & Networking
Featuring Carsten Heiermann, Board Member, PDF Association

PDF ISO Standards and How They Help Create Quality Documents
Wednesday, May 14th • 8:00am – 9:00am

PDF documents are everywhere. They are convenient and seem to work just fine. Do they? Always? See some eye opening, inconspicuously looking contrary examples. And then take a tour through PDF ISO standards like ISO 32,000, PDF/A and PDF/UA and understand what their purposes are and how they can help your organization. Learn how PDF ISO standards and the PDF Association support you to maintain a high quality level for your documents – before sharing or archiving them.

PDFA will be hosting a special "PDF Association Come-Together" dinner on Tuesday, May 13th. If you are interested in attending, please contact Thomas Zellmann at

Opening Night Networking Reception on the Exhibit Floor
Wednesday, May 14th • 5pm – 6:30pm

Open to all, this on-floor reception lets you enjoy some great food and drink without missing the opportunity to network with our great exhibiting partners.

Bite & Biz Luncheon on the Exhibit Floor
Thursday, May 15th • 12pm – 1pm

Don't worry about missing time away from the exhibit floor to grab lunch, we've got you covered thanks to our friends a DOCUMENT magazine.

Vendor Showcase Sessions
These special 30-minute educational session will take place just off the Exhibit Floor in our Applications Theatre. Open to everyone, the Vendor Showcase Sessions offer attendees a peak into new product introductions, special industry announcements and other valuable information shared by presenting companies.

Vendor Showcase Line-Up:

Wednesday, May 14th
2:45pm – 3:15pm
The Changing Paradigm of Document Delivery
Presenter: David Day, Product Marketing Manager, Crawford Technologies
Document content is evolving with the addition of transpromo and trans-relevance information, but that pales in terms of document delivery. Today’s documents are migrating from monochrome to full color, and alternative delivery channels are gaining a foothold. How do you facilitate the changes required with tightening expense restraints? Join us as we show how to jump into the evolving world of the document and why an automated output management system (i.e. workflow) is required.

3:30pm – 4:00pm
Sneak Peek at Solimar Systems Latest Technology
Presenter: Mary Ann Rowan, CMO & VP, Solimar Systems
Get a behind-the-scenes sneak peek of Solimar Systems’ latest technology. Learn how their scalable and robust multi-channel delivery solutions drive operational efficiencies by enabling visibility, accessibly and mobility using a PDF centric production platform. Discover how Solimar’s command and control universal web dashboard can manage your document workflows using a real-time user interface, showing the current status of your organization’s key production processes to enable informed decisions to be made at a glance.

4:15pm – 4:45pm

GMC Software: The Legacy of Innovation Continues
Presenter: Scott Draeger, Customer Communication Strategist
GMC Software Technology delivers the most effective solutions on the market today in the field of Customer Communications Management (CCM). With unrivalled experience in the industry, GMC has consistently demonstrated the ability to help businesses increase customer engagement across all touch points, which has earned us an outstanding reputation during 20 years of successful customer communication implementations. Come see why analysts describe GMC with words like “leader,” “disruptor,” and “innovator.” This session will show you award-winning technologies that provide businesses of all sizes with customer-facing and business user applications and a rapid return on investment.

5:00pm – 5:30pm
Oracle in the Cloud: An Overview of the Different Cloud Models and Practical Considerations for CCM in the Cloud
Presenter: David Ewell, Director, Sales Consulting, Oracle
Cloud computing makes it possible to reduce the amount of resources spent on maintaining current systems and can actually help transform your business. During the session, we will discuss CCM applications in the cloud and some of the challenges and practical considerations around security, version control, multiple environments, and design versus production across the various cloud models.

Thursday, May 15th
11:30am – 12:00pm
Doxee introduces Cloud-ready Customer Communication Application for Banking and Finance
Presenter: Kashif Mahbub, Vice President Marketing & Sales
Employing its Cloud-based, SaaS-ready Customer Communication Management (CCM) platform, Doxee will present specialized applications for Banking and Financial sectors. These applications are geared for the business user with highly intuitive and simplified user experience and they bridge the gap between the needs of multichannel marketing campaign management and technical requirements of high-volume print and digital output production. Doxee Cloud CCM applications also come ready for integration with marketing automation and CRM system to improve customer engagement.

Analyst Day @ DOCUMENT Strategy Forum
Thursday, May 15th • 8:00am – 11:00am and 1:15pm – 2:30pm

The day known as Analyst Day has now become the crown jewel of the DOCUMENT Strategy Forum and Connect-IT Conference. Featuring the "Big 3" research firms, Forrester Research, Gartner and IDC, Analyst Day is designed to expose attendees to the tools and ideas that are driving growth and efficiency within the document industry. Each analyst will share unique insight that will help those charged with customer communication performance on how to take it to the next level.

Access an Analyst Speed Round
The last session of Analyst Day will feature an All-New "Access an Analyst Speed Round" component where attendees are broken into smaller groups and given a chance to meet with each analyst. This unique format will allow for a more intimate Q&A to take place and a chance for attendees to really get to know each of the analysts. Attendees will rotate to a new analyst every 20 minutes.

Analyst Day Schedule:

8:00am – 9:00am

AD100: Analyst Day Keynote: The State of the Document Processing Services Industry in the "Age of the Customer"
Presented by Craig Le Clair, Principal Analyst, Forrester Research

9:00am – 10:00am

AD200: Low Visibility, Big Impact: What Document and Information Management Can Do for Your Organization
Presented by Ron Glaz, Program Director, IDC

10:00am – 11:00am

AD300: Now's the Time to Embrace Cloud Collaboration Technology
Presented by TJ Keitt, Senior Analyst, Forrester Research

1:15pm – 2:15pm

AD400: ROUNDTABLE: Access an Analyst Speed Round

Please bookmark this page for special event updates.


GMC Software Technology




Early & Associates



Tuesday, May 13th
Conference Program
10am – 4pm
(Lunch provided 1pm-2pm)

Wednesday, May 14th
Conference Program
9am – 12:50pm

Opening Day Keynote Luncheon
1pm – 2:30pm

Exhibit Hall Open
2:30pm – 6:30pm

Opening Night Reception
5pm – 6:30pm

Thursday, May 15th
Analyst Day/BFMA Conference
8am – 10:50am

Exhibit Hall Open
11am – 1:00pm

Exhibit Floor Luncheon
12:00pm – 1:00pm

Analyst Day/BFMA Conference
1:15pm – 2:30pm



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