GET THE BUILDING BLOCKS FOR CREATING COMMUNICATIONS 
AND STRATEGIES TO ENHANCE CUSTOMER ENGAGEMENT

For the past 14 years, DOCUMENT Strategy Forum (DSF) has been the only peer-driven, peer-reviewed and peer-produced educational event for professionals working within Insurance, Financial Services, Government, Healthcare, Utilities and other sectors. BOTTOM LINE: If you are responsible for creating and managing content, communications and strategies to support the customer experience, then DSF ’22 Chicago is a must-attend event!

Building a superior customer experience strategy is no longer the sole responsibility of one department... it takes a village! A successful strategy requires input from the various stakeholders who have a touchpoint with the overall performance of the communication and the content being delivered—no matter the channel of choice.

52% of our attendees indicated the number one reason to attend our conference is the ability to network and learn from their peers. See why industry leaders like these attend DSF—the only peer-driven, peer-reviewed and peer-produced educational event.

Hyatt Regency O’Hare, Chicago

The Hyatt Regency O’Hare Chicago is the largest hotel outside the city. Located five minutes to O’Hare International Airport, the hotel has a stunning lobby and atrium, easy check-in service and bright, elegant social spaces. Meet friends for cocktails at the enticing Red Bar & Lounge or enjoy a short 2-minute walk to many restaurants and nightlife in the Parkway Bank Park Entertainment District.

SECURE YOUR DSF '22 RESERVATION NOW >>