GET THE BUILDING BLOCKS FOR CREATING COMMUNICATIONS AND STRATEGIES TO ENHANCE CUSTOMER ENGAGEMENT
For the past 14 years, DOCUMENT Strategy Forum (DSF) has been the only peer-driven, peer-reviewed and peer-produced educational event for professionals working within Insurance, Financial Services, Government, Healthcare, Utilities and other sectors. BOTTOM LINE:If you are responsible for creating and managing content, communications and strategies to support the customer experience, then DSF ’22 Chicago is a must-attend event!
"PRIORITY" REGISTRATION CLOSES ON 1/27/22 (SAVE UP TO $400)
Earn 14.25 CCXP Renewal Credits from the CXPA (scroll down for details)!
IT TAKES A VILLAGE...
Building a superior customer experience strategy is no longer the sole responsibility of one department... it takes a village! A successful strategy requires input from the various stakeholders who have a touchpoint with the overall performance of the communication and the content being delivered—no matter the channel of choice.
YOU'LL BE IN GOOD COMPANY
52% of our attendees indicated the number one reason to attend our conference is the ability to network and learn from their peers. See why industry leaders like these attend DSF—the only peer-driven, peer-reviewed and peer-produced educational event.
Earn up to 14.25 CCXP Renewal Credits at DSF '22
In an exclusive partnership with the Customer Experience Professionals Association, attendees of DSF '22 Chicago can earn up to 14.25 renewal credits for their Certified Customer Experience Professional (CCXP) certification over the span of three days at the event. Qualifying CCXP renewal credits can be submitted to the CXPA along with a copy of the conference agenda at DSF '22.
THE PERFECT BUILDING BLOCK LOCATION
Hyatt Regency O’Hare, Chicago
The Hyatt Regency O’Hare Chicago is the largest hotel outside the city. Located five minutes to O’Hare International Airport, the hotel has a stunning lobby and atrium, easy check-in service and bright, elegant social spaces. Meet friends for cocktails at the enticing Red Bar & Lounge or enjoy a short 2-minute walk to many restaurants and nightlife in the Parkway Bank Park Entertainment District.